Our company has complete service system. Warranty period starts from the day when machine installation is completed. If the delivery time were delayed for more than 90 days as customer required, warranty period would start from the day when goods are sent out.
Pre-sales Service
Note
You can dial the technical service hotline (You can find the telephone number on page “Contact Us”) to tell us what we can do for you. Then we will have contact with you to help you solve your problems within the service time regulated by the contract.
On-site Service
If the problem cannot be solved through telephone, we will assign an engineer to offer on-site component repair service to make the equipment work again. We many also make some improvement to make the components work normally if necessary. The final power of interpretation of these actions belongs to Rongli.
Uninterruptedly Working
As soon as arriving at the working site of the customer, our engineer will start working uninterruptedly until the equipment can work normally again. If extra spare component or resource is needed, repair work may be stopped temporarily and continued until the spare component or resource is ready.
Spare Components and Materials
Rongli will provide all the necessary spare components and materials needed in repair to make sure the equipment will return to work normally. All the replaced components will be collected back by our company.
Way of Service and Service Limitation
1. We will offer service through various ways including telephone guidance, E-mail diagnosing, on-site adjusting and replacement parts posting. The actual way of service is at our discretion.
2. If there is no special regulation or arrangement, all the services including consulting service and on-site service are available with in the standard working time.
We offer an extensive range of mud pumps, drilling rigs, air compressors, and ancillary equipment manufactured to meet various industry requirements.
We can design and manufacture customized pump used for mud drilling according to customer's requirement.
The belt pumping unit uses heavy-duty belt to transmit power, and its elastic buffering function can reduce the reversing impact of the pumping unit and make the sucker rod run smoothly.
The oil pump jack combines a common pumping unit with a front-mounted pumping unit to realize that one pumping unit can simultaneously perform oil extraction operations on two adjacent oil wells.
The ZJ15 skid-mounted drilling rig is a mechanical drive drilling machine designed for coalbed methane well, geothermal well and water well exploitation.